Ce site utilise les cookies. En savoir plus

FAQ

Frequently Asked Questions

Find quick answers to common questions about hotel bookings, car rentals, and managing your reservations.

What are the standard check-in and check-out times at hotels?

Standard check-in time is usually between 2:00 PM and 4:00 PM, while check-out is typically between 10:00 AM and 12:00 PM.

Can I request an early check-in or a late check-out?

Yes, early check-in and late check-out requests can be made, but they are subject to availability and may incur additional charges. You can mention your preference in the “Special Requests” section during booking or contact the hotel directly closer to your arrival date.

What do I need for hotel check-in?

For check-in, you will generally need a valid photo ID (passport for international guests) and the credit card used for the booking. Some hotels may also require a printed or digital copy of your booking confirmation.

What happens if I arrive at the hotel after standard check-in hours?

Most hotels have a 24-hour reception or arrangements for late arrivals. If you expect to arrive after standard check-in hours, it is recommended to inform the hotel in advance. Some hotels may require a credit card guarantee for late check-ins.

Can I leave my luggage at the hotel before check-in or after check-out?

Yes, most hotels offer luggage storage facilities for guests arriving before check-in time or departing after check-out. This service is often free, but it is advisable to confirm with the specific hotel.

Are there any hidden fees?

No, there are no additional charges beyond the displayed prices; only the tax will be paid at the hotel or the car rental agency.

Is it possible to book without a credit card?

Yes, you can pay for your reservation via PayPal or other offline payment methods, such as bank transfer or Western Union.

How do I know if my reservation is confirmed?

Once the booking form is completed, a confirmation page will appear. We also send this confirmation by email. It includes all the details of your reservation, including the booking number. All that’s left is to enjoy your stay.

Does the hotel require a deposit or advance payment?

The advance payment is displayed on the voucher.

What is the difference between a double room and a twin room?

A double room has one double bed, while a twin room has two single beds. If the room is indicated as “Twin / Double,” it means it may have either one double bed or two single beds. Please indicate your preference under “Special Requests.”

For hotels, are the displayed rates per person or per room?

Prices are per room.

Is breakfast included in the rate?

Depending on the hotel and the selected room type, during the booking process, free and paid meal plans are displayed next to the room.

How do I know if my reservation has been canceled?

After canceling your reservation, you will receive an email confirming the cancellation. If you do not receive this email, please check your spam/junk folder. Alternatively, you can track the status of your cancellation request from your customer account on the website.

How can I rent a car for my next stay?

On All In One Travel, you can rent a car in the same way as booking a hotel room. In the car section, there are search options available with a wide range of vehicles that will meet your travel needs safely and comfortably.

Until what time can I cancel my online reservation? (Maximum duration)

When making a reservation, it is important to read the hotel’s policies and terms and conditions.

If I booked online, can I contact the hotel directly to modify or cancel my reservation?

Yes, you can contact the hotel at any time to make changes or cancel your reservation if the customer area does not allow you to change the booking date. Our team will be happy to assist you with any questions or requests.

Need additional help?

If you couldn’t find the answer to your question here, feel free to contact our customer support team. We are available to assist you with all aspects of your reservation.

© All rights reserved. | Your trusted partner for hotel bookings and car rentals.

Profitez de nos équipements et services exceptionnels

L'hôtel met à votre disposition des installations et des services soigneusement conçus pour assurer votre confort et votre bien-être tout au long de votre séjour. Chaque détail a été pensé pour vous offrir une expérience unique et mémorable.

Blanchisserie

Blanchisserie

Restaurant

Restaurant

Wifi

Wifi

Piscine

Piscine

Parking

Parking

Paiement par carte

Paiement par carte

Ascenseur

Ascenseur

Réception 24/7

Réception 24/7

image
60 s

Arrivée / Départ rapide

image
9.2/ 10

Clients Satisfaits

image
4.6 /5

Notation